Engraved Rings are NOT Eligible for a ring size exchange due to the customization, they are final sale.

When returning your items for an exchange, please make sure they are packaged securely in the original box and packaging. Returns that are not properly packaged may arrive with signs of wear or damage, which can result in a Signs of Wear fee. Properly securing your return helps us ensure the item is received in its original condition and can be processed quickly.

Yes, you can exchange any new or unworn (non personalized) ring up to 180 days from your original order’s delivery date on all qualifying orders. This includes any style changes or store credit as well. Feel free to visit our Returns & Exchange page here to get that process started.

Once a ring has been engraved it is Final Sale. No returns, size exchanges, or refunds are eligible.

Once we receive your return package, please allow up to 3-5 business days for us to process the exchange.

Once the exchange is processed, you will receive a new order confirmation with tracking information with an estimated transit timeline of 3-5 business days with standard shipping.

Once your original order has been delivered, you have 180 days from the delivery date to send the non personalized items you wish to exchange back to us. The return package must have a postmark date within the 180-day window in order to be approved by our returns department. This window does not reset after an exchange submission.

We do not cover the amount of the return label, but at the end of the online portal exchange process, a label can be purchased for the return package.