This store requires javascript to be enabled for some features to work correctly.
At Antler Rings, we strive to do our best to make your experience a great one. We work with you to ensure you find what you need and are taken care with Southern hospitality. We truly care about our customers, and we hope that our customer testimonials help to assure you of that!
return and exchange
We make it easy to process your return or exchange. Just follow the link below. For more specifics on Return Periods check out the questions below.
Click here to Start Your Return or ExchangeAntler Rings Returns and Exchanges
We make it easy to get your right ring size.
- Exchange Timeline Window: 180 days from the original delivery date
Click here to - Start your Exchange
Need help selecting the right size check out our Antler Rings Sizing Guide
Item(s) Condition: If an item is eligible for a size exchange, it must be unworn, with no visible signs of wear, and with the original boxes included. At the end of the Online Exchange process, the terms and conditions box MUST be checked to continue processing your exchange. Antler Rings has the right to reject your submission if Terms and Conditions box has not be checked.
Sign of Wear Fee: If there are visible signs of wear or damage upon receipt a Sign of Wear Fee will be charged. If that fee has not been paid in advance, we will reach out via email before the exchange is processed.
Exclusions: Last Call items are considered Final Sale and are non-refundable and ineligible for returns or exchanges. All customized products are final sale due to the personalized nature of gifts. Last Call collection, ring sizer, promotional items, and free gifts are final sale and not eligible for a size exchange.
Return Shipping: A minimal $7 shipping and handling fee will be charged for exchanges to cover costs.
Second Exchange Timeline Window: 180 days from the original delivery date. Any additional size exchanges after the first size exchange within 180 days from original delivery date will incur a $20 Resizing fee.
Click here to - Start your Exchange
Need help selecting the right size check out our Antler Rings Sizing Guide
Item(s) Condition: If an item is eligible for a size exchange, it must be unworn, with no visible signs of wear, and with the original boxes included. At the end of the Online Exchange process, the terms and conditions box MUST be checked to continue processing your exchange. Antler Rings has the right to reject your submission if Terms and Conditions box has not be checked.
Sign of Wear Fee: If there are visible signs of wear or damage upon receipt a Sign of Wear Fee will be charged. If that fee has not been paid in advance, we will reach out via email before the exchange is processed.
Exclusions: Last Call items are considered Final Sale and are non-refundable and ineligible for returns or exchanges. All customized products are final sale due to the personalized nature of gifts. Last Call collection, ring sizer, promotional items, and free gifts are final sale and not eligible for a size exchange.
Return Shipping: A minimal $7 shipping and handling fee will be charged for exchanges to cover costs.
For Made to Order rings we always ship a ring sizer prior to starting production on your ring. The ring sizer will help ensure the perfect fit! If you don’t get it perfect and need to resize the ring by a half size up or down, we will exchange the ring complimentary just cover the cost of shipping.
Exchange Timeline Window: 30 days from the original delivery date.
Click here to - Start your Exchange
Need help selecting the right size check out your Ring Sizer or use our Antler Rings Sizing Guide
Size Exchanges more than a whole size up or down: If you are exchanging a Made to Order ring for a whole size up or down, or more, a 50% resizing fee (from the total price of the ring) will be required.
14K Gold or Rose Gold Exchange: If you are returning a 14K Gold/Rose Gold ring for an exchange, a $75 fee is required. These rings are custom made - meaning we will have to begin production of an entirely new ring. If you are returning a 14K Gold/Rose Gold ring for an exchange, and this ring shows signs of damage or ware, you will be charged a damage/restocking fee of $125. For more information, please refer to our Custom Fees Page.
Timeline: All Made to Order rings take between 3–5 weeks to produce. This includes size/style exchanges. If you are needing your ring expeditiously, simply just let us know and we are happy to assist with this.
Item(s) Condition: If an item is eligible for a size exchange, it must be unworn, with no visible signs of wear, and with the original boxes included. At the end of the Online Exchange process, the terms and conditions box MUST be checked to continue processing your exchange. Antler Rings has the right to reject your submission if Terms and Conditions box has not be checked.
Sign of Wear Fee: If there are visible signs of wear or damage upon receipt a Sign of Wear Fee will be charged. If that fee has not been paid in advance, we will reach out via email before the exchange is processed. If you are returning a 14K Gold/Rose Gold ring for an exchange, and this ring shows signs of damage or wear, you will be charged a damage/restocking fee of $125. For more information, please refer to our Custom Fees Page.
Exclusions: Last Call items are considered Final Sale and are non-refundable and ineligible for returns or exchanges. All customized products are final sale due to the personalized nature of gifts. Last Call collection, ring sizer, promotional items, and free gifts are final sale and not eligible for a size exchange.
Return Shipping: A minimal $7 shipping and handling fee will be charged for exchanges to cover costs.
At Antler Rings, your satisfaction is our priority. If you are not completely pleased with your purchase, we offer a hassle-free 30-day return policy for your peace of mind.
- Return Window: 30 days from the delivery date to return through our returns portal.
- Refund or Store Credit Option: You have the option for either a refund or store credit at your discretion when initiating a return within the 30-day window. If requesting a refund, we must receive your items within 30 days (from the date of the requested refund).
Click here to - Start your Return
Item(s) Condition: The product must be returned in new and unused condition with all original packaging and ring tags intact to be returned.
Sign of Wear Fee: If there are visible signs of wear or damage upon receipt a Sign of Wear Fee will be charged. If that fee has not been paid in advance, we will reach out via email before the refund is processed.
Exclusions: Last Call items are considered Final Sale and are non-refundable and ineligible for returns or exchanges. Free and Promotional items must be returned following the standard return process. Personalized items are Final Sale and are non-refundable.
Return Shipping: A minimal $7 shipping and handling fee will be charged for returns.
If your order qualified for a free gift with purchase and the item(s) returned result in your order subtotal falling below the qualifying amount, the free gift must be returned. If you choose to keep the free gift, the retail value of the free gift will be deducted from the refund amount. Free gift rings are not eligible for size exchanges as they are FINAL SALE.
If your order arrived incorrect which rarely happens although we are humans, we will replace it as quickly as possible at no additional cost to you.