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FREE Shipping from Texas for purchases over $100
Sale Frequently Asked Questions
We are a small family business based in Austin, Texas.
We are doing our absolute best to fulfill your orders within 2-3 business days and will respond to all emails/direct messages within 24 business hours.
Thank you for supporting Antler Rings!
Quick Sale Details
Can I use a discount code or combine multiple?
Cannot be combined with sitewide automatically applied discounts. Personal discount codes only applicable for use on full priced eligible items. See discount code disclaimer for eligible items.
Free Promotional Gift Conditions
Promotional FREE items are FINAL SALE — NO SIZE EXCHANGES OR WARRANTY INCLUDED. Exclusions do apply. See promotion disclaimer for further information.
If a promotion or Flash Sale is not active at the time the order is placed because either it had expired or it became active after the order was finalized, it cannot be applied to your order. Checkout before the Flash Sale has expired, in order to successfully proceed with the promotion.
Do I return my Free Gift(s)?
If your order qualified for a free gift with purchase and the item(s) returned result in your order subtotal falling below the qualifying amount, the free gift must be returned.
If you choose to keep the free gift, the retail value of the free gift will be deducted from the refund amount. Free gift rings are not eligible for size exchanges as they are FINAL SALE.
Shipping Timelines
What is the status of my order?
In-Stock items will ship out within 3-5 business days! Once your order has shipped, the normal timeline for delivery is 5-8 business days although shipping timelines may vary.
*Shipping Disclaimer: Antler Rings cannot guarantee shipping and has no control over shipping delays caused by shipping carriers.
Please plan style and/or size exchanges accordingly. We cannot guarantee delivery timelines.
In a Rush?
See our expedited shipping options at checkout!
Reach out to support@antlerrings.com with expedited shipping questions.
Quick Returns & Exchanges Info
Can I exchange my Engraved ring?
Engraved Rings: Are NOT Eligible for a ring size exchange. Due to the customization those are final sale.
How long will it take before I receive my refund?
Once your return package has been received, we ask that you allow our returns department 3-5 business days to process and send your refund confirmation email.
Once processed, it will take your bank roughly 3-5 business days to display the funds in your account. Please note: Shop Pay refunds may take up to two weeks to receive back to your bank account.
Refunds must be issued to the original form of payment. If this is not possible, refunds will be issued in the form of an online gift code.
Do I Return My Free Gift(s)?
If your order qualified for a free gift with purchase and the item(s) returned result in your order subtotal falling below the qualifying amount, the free gift must be returned.
If you choose to keep the free gift, the retail value of the free gift will be deducted from the refund amount. Free gift rings are not eligible for size exchanges as they are FINAL SALE.
Still have questions?
Customer Service Team available Monday-Friday, 9am-5pm CST.