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EXTRA LAYER OF PROTECTION YOUR PURCHASE
lifetime warranty
We are proud to offer you an industry leading Lifetime Warranty for your Antler Wedding Ring purchase covering all our Men’s Metal Wedding rings and Women’s Engagement rings. Giving you added value in your Antler Rings purchase outside of becoming a member of the Antler Rings family! Our goal is to make you happy and to stay happy, so that you continue to trust us and shop our unique and exclusive products for the long haul and throughout all of life’s special moments from I LIKE YOU to I DO to I STILL DO and many more!
LIFETIME WARRANTY COVERAGE DETAILS
- Products Coverage: We believe in perfection. For any covered issues, customers will receive a ring that has been either fully repaired or replaced.
- No Hassle Lifetime Warranty Process: Enjoy a seamless process. Simply snap a photo, and our dedicated customer service team will handle the rest.
Contact Support HERE to File your Lifetime Warranty Claim
Exclusions: The Lifetime Warranty does not cover size changes due to weight loss/gain, scratches or damage incurred due to abuse or normal wear and tear, abnormal environmental conditions, exposure to harsh chemicals, negligence, use contrary to care instructions, or loss of the ring. Alternative metal rings are scratch resistant but not scratch proof. Gold or color plating will wear over time but will wear faster if exposed to harsh chemicals including hand sanitizer.
Lifetime Warranty Shipping: You will be charged a $7.00 Shipping Fee to cover the costs.
Design Replacement Assurance: If your original design is out of production, choose an item of equal or lesser value as a replacement. No refunds for less expensive designs. Replacement items for Antler Rings are not covered under a warranty.
Our goal is to provide exceptional service, and we understand that circumstances may vary. If you have unique circumstances outside the standard policy, we encourage you to contact our customer service team for personalized assistance - support@antlerrings.com
Note: Final Sale items and freebie/promotional items are not eligible for warranty coverage. Some exceptions may apply on a case-by-case basis. We do reserve the right to void the warranty if a customer is abusing the warranty or rings, as set forth in the exceptions. If you purchased prior to 11/1/2023 and your warranty has expired reach out to our Customer Service team for your coverage options with a new ring.
***The Lifetime Warranty is exclusively tailored for women's engagement rings, providing comprehensive coverage for manufacturing defects and everyday wear and tear. It offers lifetime assurance and ongoing support, reflecting our commitment to excellence in bridal jewelry.
On the other hand, the Limited Warranty is designed specifically for stacking bands included in wedding sets or right-hand stacker sets. It offers focused protection for these pieces, addressing their unique needs and ensuring they maintain their beauty and integrity over time.
Our dedicated customer service team is always available to assist you in selecting the perfect warranty for your needs. Contact us at support@antlerrings.com for any questions or assistance you may need.
With our Lifetime Warranty and Limited Warranty, you can enjoy your Antler Rings with confidence, knowing that we stand behind the quality and craftsmanship of our jewelry. ***
Questions
What rings are covered with a Lifetime Warranty?
What rings are covered with a Lifetime Warranty?
Rings covered under the Lifetime Warranty are as follows: Women’s Engagement Rings, Engagement Sets, and Men’s Metal Wedding Bands (not including Made to Order). Only 1 replacement is applicable per item listed purchased.
Is my engraved wedding ring covered with lifetime warranty?
Is my engraved wedding ring covered with lifetime warranty?
Yes, as of 10/9/2024 if your engraved ring has a manufacturing or cosmetic defect it is eligible for 1 replacement. Engraving on the replaced ring is included with Lifetime Warranty.
What type of damages are covered under the Lifetime Warranty?
What type of damages are covered under the Lifetime Warranty?
- Manufacturing or cosmetic defects
Is there anything not covered under the Lifetime Warranty?
Is there anything not covered under the Lifetime Warranty?
Weight fluctuations and Last Call rings.
Promotional free items are not covered under warranty. These products are Final Sale: not eligible for size exchanges, returns for cash value, or warranty coverage.
covered by a lifetime warranty
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We take pride in our commitment to excellence. With over 10,000+ Verified 5-Star Reviews backing us, you can trust in our quality. Over our 9 years in business, our dedication to crafting unique, exclusive, and top-quality products remains unwavering. Our Lifetime Warranty ensures coverage for all manufacturing defects.
over 10,000 five star reviews
customer service Testimonials
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"Antler Rings helped me throughout the process from ordering to replacing and then a follow up order. So impressed to know that companies still operate like this."
Rachel - Atlanta, GA
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"I totally ordered the wrong size for my fiancé which was a major fail on my part. Called Antler Rings and talked through my options. They were so nice and made the process easier than I expected. She loves the ring and is even more happy now that it fits!"
Jacob - Tulsa, OK
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"Show off incredible feedback from your customers"
John Doe