We are proud to offer you an industry leading Warranty for your Antler Ring Made to Order purchase covering all our Made to Order rings. Giving you added value in your Antler Rings purchase outside of becoming a member of the Antler Rings family! Our goal is to make you happy and to stay happy, so that you continue to trust us and shop our unique and exclusive products for the long haul and throughout all of life’s special moments from I LIKE YOU to I DO to I STILL DO and many more!  

Warranty Coverage for Made to Order Rings 

All rings come with a 45-day warranty for any manufacturing defects, and we will replace or repair your ring for FREE if there have been no changes made to the ring, which would void the warranty.     

If damage occurs to the ring and it is deemed to be a structural issue and there has been no damage caused by the customer, the artisan will repair the ring and the customer will only pay for shipping.  

After First 45-Days Through Year Three 

Your warranty overs repolishing, chips, and/or rebuilding the outside edges protective barrier.  Upon receipt of the damaged ring, we will determine the severity of the damage and begin production of your new ring right away. In most cases, these rings can be repaired.  

Repair or Replacement costs:  

• 25% of the total price of the ring if ring is repairable + taxes and shipping 
• 50% of the total price of the ring of the ring if it is not able to be repaired and must be remade + taxes and shipping  

Antler Inlay Repair or Replacement costs:  

• If your antler inlay, and/or resin coating is damaged or broken after 45 days, but within one year from the date of purchase, we will replace your ring for 1/2 the cost of the ring, plus taxes and shipping. 

Our goal is to provide exceptional service, and we understand that circumstances may vary. If you have unique circumstances outside the standard policy, we encourage you to contact our customer service team for personalized assistance at madetoorder@antlerrings.com  

Exclusions: The Made to Order Warranty does not cover size changes due to weight loss/gain, scratches or damage incurred due to abuse or normal wear and tear, abnormal environmental conditions, exposure to harsh chemicals, negligence, use contrary to care instructions, or loss of the ring. Alternative metal rings are scratch resistant but not scratch proof. Gold or color plating will wear over time but will wear faster if exposed to harsh chemicals including hand sanitizer. 

Note: Final Sale items and freebie/promotional items are not eligible for warranty coverage. Some exceptions may apply on a case-by-case basis. We do reserve the right to void the warranty if a customer is abusing the warranty or rings, as set forth in the exceptions. 

We don’t cut corners here, nor are we out to make a quick buck, just check out our solid backing of over 10,000+ Verified 5-Star Reviews. After 9 years in business, you will see many of the same faces and our commitment to making unique, exclusive, and top-quality products has not changed. Our Warranty provides coverage for all manufacturing defects.